Privacy Policy
Last Updated:
1. Introduction
Charxrelkhimreon ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website charxrelkhimreon.ddd.
This policy complies with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
2. Data Controller
Company Name: Charxrelkhimreon
Address: 190 Broadway, Brooklyn, NY 11211, United States
Contact Email: info@charxrelkhimreon.world
3. Information We Collect
3.1 Personal Information
We may collect the following types of personal information:
- Name
- Email address
- Phone number (if provided)
- Message content
- IP address
- Browser type and version
- Device information
- Cookies and similar tracking technologies
3.2 How We Collect Information
- Directly from you when you fill out contact forms
- Automatically through cookies and tracking technologies
- Through your browser and device information
4. Purpose of Data Processing
We process your personal data for the following purposes:
- To respond to your inquiries and provide customer support
- To process and fulfill your orders
- To improve our website and user experience
- To comply with legal obligations
- To prevent fraud and ensure website security
- To send you information about our products (with your consent)
5. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Consent: When you provide explicit consent for specific processing activities
- Contractual necessity: To fulfill our contractual obligations to you
- Legal obligation: To comply with applicable laws and regulations
- Legitimate interests: To improve our services and ensure website security
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
- Contact form submissions: 3 years from last contact
- Order information: 7 years (for tax and accounting purposes)
- Marketing consent: Until you withdraw consent
- Cookies: As specified in our Cookie Policy
7. Data Sharing and Disclosure
We do not sell your personal data. We may share your information in the following circumstances:
- With service providers who assist in operating our website and conducting business
- When required by law or to respond to legal process
- To protect our rights, privacy, safety, or property
- In connection with a business transfer or merger
All third-party service providers are contractually obligated to protect your data and use it only for specified purposes.
8. International Data Transfers
Your data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure appropriate safeguards are in place to protect your data in accordance with GDPR requirements.
9. Your Rights Under GDPR
You have the following rights regarding your personal data:
- Right of access: Request a copy of your personal data
- Right to rectification: Correct inaccurate or incomplete data
- Right to erasure: Request deletion of your data ("right to be forgotten")
- Right to restrict processing: Limit how we use your data
- Right to data portability: Receive your data in a structured format
- Right to object: Object to processing based on legitimate interests
- Right to withdraw consent: Withdraw consent at any time
- Right to lodge a complaint: File a complaint with a supervisory authority
To exercise these rights, please contact us at: info@charxrelkhimreon.world
10. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL/TLS encryption for data transmission
- Secure servers and databases
- Regular security assessments
- Access controls and authentication
- Employee training on data protection
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
11. Cookies
We use cookies and similar technologies to enhance your browsing experience. For detailed information about our cookie practices, please see our Cookie Policy.
12. Children's Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.
14. Google Ads and Advertising Compliance
14.1 Advertising Data Collection
When you interact with our advertising campaigns, including Google Ads, we may collect certain information:
- Click-through data from advertisements
- Conversion tracking information
- Demographic information (if provided by advertising platforms)
- Device and browser information
This data is used to improve our advertising effectiveness and is handled in accordance with Google Ads policies and this Privacy Policy.
14.2 Geographic Data
We may collect geographic information based on your IP address or location data provided by advertising platforms. This information is used to:
- Comply with local advertising regulations
- Ensure appropriate product availability messaging
- Comply with geographic restrictions for dietary supplement advertising
- Provide relevant content based on your location
14.3 Third-Party Advertising Platforms
We work with third-party advertising platforms, including Google Ads, that may collect information about your interactions with our advertisements. These platforms have their own privacy policies governing data collection and use. We encourage you to review:
15. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Email: info@charxrelkhimreon.world
Address: 190 Broadway, Brooklyn, NY 11211, United States